Checking access…
Skip to content
Tax-inclusive prices
United KingdomGBP English
Open menu
People & Pets
One Person Couples Families People & Pets Pets
Occasions
Wedding Gifts Birthday Gifts Anniversary Gifts Graduation Gifts Pet Memorial Gifts Sports & Fitness Gifts Business Gifts

Cart · 0

Ready to make someone tiny?

Your cart is ready for a tiny new story.

Create My Mini

Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Questions, answered.

Useful details for your next step.

View all FAQs
How can I get help with a specific question?

Use our contact page or email support@pictomini.com. Tell us which product or page you are asking about and include your order number if you have one, so we can understand your request.

Can I change an order I have already placed?

Contact support@pictomini.com promptly with your order number and the change you need. What can be changed depends on the order's current stage. A request is not confirmed until our team replies.

Is shipping free?

Yes. We offer free shipping on orders to the destinations listed in our shipping policy. Check delivery availability for your address at checkout. If you need a gift for a specific date, contact us before ordering.

Shipping policy
Are taxes and import duties included?

Yes. Our prices are tax-inclusive, and our shipping policy includes import duties, taxes and customs fees in your order total. If a carrier asks you for an unexpected customs payment, contact us with your order number and the notice so we can check it.

Shipping policy
How long does production and delivery take?

Our current shipping policy states dispatch within 7 calendar days after payment, with your character concept and 3D model approved before production. Please respond promptly to design reviews; revisions or delayed approval can affect the schedule. After dispatch, estimated transit is 2–8 business days to the US and Canada, 3–8 to the EU, UK, Australia and New Zealand, 3–9 to other regions, and 5–12 to overseas territories and islands. Transit time is additional to preparation; these are estimates, not guaranteed arrival dates.

Shipping policy

Your reference photo