Priority Production Service
£19.00 GBP
Priority production scheduling for your PictoMini order after all required design approvals are complete.
- One priority-production fee per order.
- Please contact PictoMini to confirm available capacity and the production window before adding this service.
- Character and 3D approvals remain part of the process.
- This service applies to production scheduling. It does not include express shipping or guarantee arrival by a particular date.
How do I check what is included?
Read this product's description and the options you select. Check the subject count, size, finish and any separately selected extras where applicable. Scene decorations in images are not a list of included items; ask us if a detail is unclear.
How can I get help with a specific question?
Use our contact page or email support@pictomini.com. Tell us which product or page you are asking about and include your order number if you have one, so we can understand your request.
Can I change an order I have already placed?
Contact support@pictomini.com promptly with your order number and the change you need. What can be changed depends on the order's current stage. A request is not confirmed until our team replies.
Is shipping free?
Yes. We offer free shipping on orders to the destinations listed in our shipping policy. Check delivery availability for your address at checkout. If you need a gift for a specific date, contact us before ordering.
Shipping policyAre taxes and import duties included?
Yes. Our prices are tax-inclusive, and our shipping policy includes import duties, taxes and customs fees in your order total. If a carrier asks you for an unexpected customs payment, contact us with your order number and the notice so we can check it.
Shipping policyHow long does production and delivery take?
Our current shipping policy states dispatch within 7 calendar days after payment, with your character concept and 3D model approved before production. Please respond promptly to design reviews; revisions or delayed approval can affect the schedule. After dispatch, estimated transit is 2–8 business days to the US and Canada, 3–8 to the EU, UK, Australia and New Zealand, 3–9 to other regions, and 5–12 to overseas territories and islands. Transit time is additional to preparation; these are estimates, not guaranteed arrival dates.
Shipping policy